Where Teamwork Meets Results

Oregon and New Mexico come together to learn, share, and lead through teamwork

Attendees from OSP, CCCF, Special Housing, Oregon Way, and New Mexico

It was clear from the very beginning that this was going to be a meaningful day at the Oregon State Penitentiary (OSP). The training opened with a warm welcome from the Oregon Department of Corrections Director Mike Reese, who spoke about the importance of collaboration and the value of learning from colleagues in other correctional systems. His words set an encouraging tone, reminding everyone why partnerships like this one with the New Mexico Department of Corrections matter so much.

From there, the morning moved into a series of powerful presentations. John Taber introduced The Oregon Way – A Team Approach, explaining that this is more than just a model; it’s a culture. He described how consistency, teamwork, and trust shape daily interactions and create safer, more respectful environments inside Oregon’s facilities.

Building on that, Charlie Brinton walked the group through the Contact Mentor Team concept. He explained how giving officers the responsibility to directly connect with adults in custody allows concerns to be addressed early, and relationships to be built on accountability and mutual respect. The participants could see how this approach makes a real difference in day-to-day operations.

The focus then turned to the Activity Team, led by Lieutenant Yonally and staff from Coffee Creek Correctional Facility (CCCF). They shared how structured, meaningful activities provide more than just safe outlets—they help reinforce pro-social behavior and give adults in custody opportunities to succeed in positive ways. Rounding out the morning, Ruben Deanda from CCCF spoke about the Freedom House Transition Unit, a space designed to prepare individuals for reentry with mentorship, structure, and accountability. His passion for the work resonated with everyone in the room.

Resource Team Activity

In the afternoon, it was time to see theory put into practice. Lieutenant Trimble introduced the Resource Team, first with a video presentation and then with a demonstration of how the team works to de-escalate situations and provide support during moments of high stress. Participants were then given a guided tour of the facility, where they saw firsthand what life looks like inside OSP.

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From Darkness to Sight

In Her Own Words: Jade’s Journey

Jade Jensen

Hello, my name is Jade Jensen. I’ve been in custody here at Coffee Creek for about 5 years now. I am finishing my second year in the Coffee Creek Paraoptometric program and have spent the last year as the tutor.

A little about me, I grew up in a very small home, in a small town where everybody knew everybody. The store clerks knew the names of every child that would come into the store. All the kids knew the name of the fire chief at the fire station and the entire town joined in at the school Christmas carnival.

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Coffee Creek Correctional Facility – Star Award

Carisa – A member of the DMV program at Coffee Creek Correctional Facility

My name is Carisa G. I have been with the Coffee Creek DMV Call center for 8 ½ years. I’ve been a lead agent currently for four years. I really enjoy working for DMV as I feel it brings some normalcy to a place like this.

I was inspired to propose this as an idea to my manager because of my experience as an employee at Sprint call centers. There the employees are recognized for their stellar performance, and you were awarded with the employee of the month.

When I was having my One-on-One meeting with my manager, here at DMV, I presented this idea for employee of the month and that we would call it STAR agent. She agreed it was a great idea and then asked that I write it up as a proposal.

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Coffee Creek Correctional Facility – Vision Boards

Auli’i – A member of the DMV program at Coffee Creek Correctional Facility

My name is Auli’i and I’ve been working at the CCCF DMV Call Center for five months now, and it took me by surprise when I was asked to write about the purpose for the “Vision Wall” idea I came up with for my peers. In a place like this, we are not strangers to not being heard or our ideas going unnoticed, which is a thing that needs to change, and this acknowledgement is proof that they’re finally trying: “There’s always room for change”.

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DMV Better Together – Turtle Project

January – A member of the DMV program at Coffee Creek Correctional Facility

My name is January and I have been with the Coffee Creek DMV Call Center for 3 years. The ability to feel like I’m part of the DMV team was refreshing. Over the years I have made some genuine friendships within DMV. One of those friends within DMV wanted to lift my spirits, and knew I loved turtles. She went out of her way to color a circular design that resembled a turtle shell. She also attached arms, legs, and a lipstick wearing turtle head.

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Union Pre-apprenticeship Construction Training for Incarcerated Women

The Ironworkers Local 29, Bricklayers Local 1, and Cement Masons Local 555 partnered to launch the Union Pre-Apprenticeship Construction Training (U-PACT) program, which offers training to women at Coffee Creek Correctional Facility (CCCF).

The program received a state grant and gives preference to adults in custody, who are within six months of their release date, the opportunity to apply for the program. The first cohort of 12 pre-apprentices began this April. The women began the 10-week course that includes 6-weeks of safety and job training from the ironworkers, and 2-weeks of training each from the cement masons and bricklayers.

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A Story of Accomplishment – By Cassandra Kuhr

BTI President, Doug Dalton presenting Cassandra Kuhr her diploma

Adults in custody (AIC) at Coffee Creek Correctional Facility (CCCF) have an opportunity to learn a new trade skill for jobs post-incarceration.

The Department of Corrections (DOC) recently received a three-year grant through the Bureau of Justice Assistance Second Chance Act. This grant allows DOC to offer an industry recognized certification program through Baker Technical Institute (BTI) for AICs to become Heavy Equipment Operators. The new program uses simulation technology to train women at the correctional facility to use heavy construction machinery.

The AICs will also be trained on First Aid and CPR, Flagger Certification, and Forklift Certification. Wraparound services are also included, such as resume writing, job search assistance, and connections to WorkSource Oregon.

Cassandra Kuhr is one of the adults in custody that graduated from the program, and she has graciously shared her story.

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Coffee Creek AICs Make History Earning Distinguished Toastmasters Award

Two women housed at Coffee Creek Correctional Facility (CCCF) have become the only two incarcerated women in the nation to earn the Distinguished Toastmasters Award.  This is the highest individual honor you can achieve in Pathways, Toastmasters’ education program. For both Angela Kim and Carolyn Exum, this distinction was over seven years in the making, so we asked them to reflect on the experience in their own words. Read their stories below.

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Coffee Creek and OCE Recognize Another Outstanding DMV Agent

Adult in Custody Desserrey Cheney poses with her award certificate

This quarter’s STAR award, given to a Coffee Creek Correctional Facility (CCCF) DMV agent for outstanding work at the call center, was presented to Desserrey Cheney. Cheney is an adult in custody (AIC) at Coffee Creek, and her role as a DMV call center agent is made possible by the Oregon Department of Correction’s (DOC) partnership with Oregon Corrections Enterprises.

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Coffee Creek’s Life-changing Cosmetology Program

Coffee Creek Correctional Facility’s (CCCF) cosmetology program is about more than manicures and dye jobs. For many of the women incarcerated at CCCF, the program is the first step in making a better life for themselves. Whether they are training in the Hair Design program or having tattoos removed that remind them of a painful past, the program offers hope for a brighter future.

The messages below were submitted by three adults in custody (AICs) at Coffee Creek Correctional Facility who have experience with the cosmetology program. They have been edited for clarity by the Oregon DOC Office of Communications.

AIC Sarah Erickson, Advanced Aesthetics student
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