Coffee Creek and OCE Recognize Outstanding Agent

On June 12, adult in custody (AIC) Niya Sosa-Martinez received the STAR award for her outstanding work at Coffee Creek Correctional Facility’s (CCCF) DMV call center. The STAR (Star to Agent Recognition) award is given quarterly to an AIC who demonstrates excellent interpersonal skills, leadership, and initiative; and goes above and beyond the standard. AIC Sosa-Martinez was nominated and voted on by her peers, other phone agents at the DMV call center, and enjoyed a commendation and luncheon with Superintendent Paula Myers, Section Manager Connie Crapser, and Center Manager Tammy Matthews.

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